Frequently Asked Questions
Why choose Prosperity Self Care Essentials?
Here at Prosperity Self Care Essentials, our foremost goal is to provide buyers with a fun and exciting shopping experience. All of our products are created so you can feel good and confident about yourself. Bringing quality products with excellent customer service is what makes us unique from the rest.
Which products do we offer in our holistic and metaphysical store?
We offer different collections with a wide range of products such as Self-Care Collection, Activewear Collection, Crystals, Chargers, and Chakras Collection, Sage and Scents Collection, as well as our Yoga and Meditation Collection.
Self-Care Collection includes products such as handmade Bath Bombs, Bath Salts, and dried herbs for teas, baths,and botanical smudging, etc.
Sage and Scents Collection include the products such as Palo Santo, white and blue smudging sage, & incense rests.
Yoga and Meditation Collection includes products such as our Yoga kit Bag, Yoga Foam Blocks, and OMSutra Yoga Sand Bags.
Activewear Collection includes products such as our Laguna Sports Bra, Laguna Leggings, Laguna Seamless Bra, and Laguna Seamless Set, etc.
Crystals, Chargers, and Chakras Collection we sell 100% natural and ethically sourced stones and crystals.
Do we deliver internationally?
We currently only offer shipping to United States, but plan on expanding in the near future.
How do I place an order?
Follow these steps to place an order.
Choose the product that you like and add it to the shopping bag.
View the shopping bag by clicking on the bag-shaped icon on the upper part of the page.
Then, choose the payment method and proceed to the checkout page.
Enter the shipping details, select the delivery method, and place an order.
What payment methods are available at Prosperity Self Care Essentials?
Here at Prosperity Self Care Essentials, we accept only the verified and trusted payment methods such as PayPal, Credit Card/Debit Card, and Sezzle.
What are the shipping charges?
You’ll be glad to know that currently, we’re offering free shipping on orders worth $35 or above.
How long does it take to deliver my order?
All of our orders are processed within 3-5 days (except weekends and holidays). While International delivery can take up to 2-3 weeks.
Why my order is late?
Our first and foremost priority is to hit the deadline therefore it happens. Very rarely does the delivery get delayed from the promised timelines. In any such case, you should inform our support team right away.
Do you offer a return/exchange policy?
Yes, we offer a return/exchange policy under certain conditions.
What are the possible conditions for return?
Here are some of the important points regarding our return/exchange policy:
A product that is faulty, damaged, size-difference can be returned
Your return request will not be approved if the original packaging is missing
If the product is worn, used, or washed, your return/exchange request wouldn’t be approved.
In case of a faulty product, you should inform our team immediately and you must make the return request within 10-days of receipt.
How do I contact your team?
We offer the Live Chat feature on our website by which you can communicate with our team. Or send your messages/queries at firstname.lastname@example.org